ProcessUsTech Services

All businesses are on different stages on their continuous improvement journeys and so ProcessUsTech works with you to map out the journey to the implementation of technology. We use business transformation methodology interlocked with Operational Excellence to define innovative solutions to recognise revenue quicker and establish short, medium and long term business benefits and return on investment.

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Full Journey Low Tech to High Tech:

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What does success look like? In our experience we have seen businesses focused on delivering technology quickly and realising that alot of money has been spent which does not lead to solid return on investment and it does not meet business benefits. Also a key failure point is that money is spent not knowing the full cost implications of actually how much that technology will cost and often, in our experience, there are multiple failure points and re-work needed which further exacerbated the cost implications of the project.

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So whats the solution? We understand the time pressures of delivering success fast so we review the entire as is process and provide recommendations on what process improvements can be made outside of technology but also what that journey to technology can look like. This approach means that you can deliver immediate business benefits without spending significant money. When you are ready for technology we know we have already implemented key improvements which will help technology be more successful for you.  Our approach looks at improving your process but at the same time evaluating whether you are business ready for technology.  

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Start Up's

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We help start-ups to set up their processes and operations and we build a road map as they scale as a business. We also help create investor packs to help them visualise their product and service to investors. We also assist start-ups to scale their business in the areas of raising funds, financials, ops strategy, pitchdeck, digital marketing, customer success, sales strategy amongst other areas. 

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Technology Businesses

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We work with technology businesses to help their clients get implementation ready through our process optimisation programme.

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An example of the activities we can support you on:

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• As Is Cycle Time and Revenue Recognition positioning.

• Assumptions and Dependencies Analysis.

• Baseline Cost Metrics Assessment.

• Business Analysis.

• Business Benefits Impact Assessments.

• Business Case Building Block Methodology.

• Business Process Gateways Management.

• Capex and Opex Technology Assessments.

• Case Studies on current problem statements.

• Change Impact Assessments.

• Change Management Innovation Strategy.

• Cost Impacts analysis in not having low to high tech in place.

• Cost Savings Methodology and Planning.

• Cost to Serve on serving current problem statements.

• Cost to Serve Process Review and Impact Assessment.

• Customer Experience Mapping.

• Customer Journey Mapping.

• Cycle Time and Revenue Recognition. Continuous Improvement.

• Data Visualisation.

• Design Thinking.

• Evaluating User Guides and Playbooks.

• Financial Modelling.

• Functional and Non-Functional Design Mapping.

• Gap Analysis Process Mapping.

• Identify Gaps in the As Is Process and Problem Statements between people, process and technology.

• Impacts to strategic projects analysis.

• Lean Six Sigma Strategy.

• Metrics and Analytics Strategy.

• Operational Excellence Process Improvement and Optimisation.

• Operations Strategy.

• Organisation Mapping and Design Assessments.

• People Capital Spend Reviews.

• People, Process and Technology Mapping.

• Process Gap Analysis.

• Process Innovation.

• Process Mapping Visualisation.

• Process Waste Analysis.

• Procurement Strategy.

• Profit and Loss Business Benefits Analysis of Low to High Tech Journey.

• Programme Management and Governance.

• Quality Framework Strategy.

• Requirements Data Analysis and Strategy.

• Revenue Recognition Mapping.

• Risk Management Strategy.

• Risk Tolerance Models (probability v. consequences mapping).

• Selling, General and Administrative Expenses Reviews.

• Service Design.

• Spend Assessments.

• Stakeholder Mapping, Strategy and Implementation.

• Target Operating Model and Resource Model Reviews.

• Technology impact assessment (does it address the needs of the business).

• Technology process gateways.

• Testing Strategy.

• To Be Process Mapping.

• Value Tree Strategy.

As a Service:

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You may only need support in one area of your business and decide that the full Journey Low Tech to High Tech is not for you. We offer an agile delivery methodology to step into projects you are already working on and we can help drive success for one part of your project and provide subject matter expertise as and when you require it.

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Health Check Plan:

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Often many of our clients need a root cause analysis conducted on processes and technologies that they currently have in place to understand what is going wrong in the process and what is affecting their bottom line. A Health Check Report allows us to evaluate the as is process and provide analysis on areas any process improvements should focus on.

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Current Cost Impact v. Cost Savings

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We analyse what is the true cost of your processes and the consequent impacts of doing business with your clients and create a report showing what savings you could achieve in a low to high tech journey.

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Cost to Serve Impact Analysis

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We analyse the cost of your resources to deliver your product and services to your clients and make recommendations how these costs could be reduced whilst at the same time meet your operational requirements.

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Return on Investment and Business Benefits Roadmap.

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For many of our clients they have tech companies trying to sell their technology and our clients do not have a true sense as to whether the technology actually does and what the return on investment and business benefits would be if they implemented that technology. Consequently our clients challenge whether that technology is a worthwhile investment. We support reviews of these technology requirements and help build a framework as to what those benefits and return on investment could be and help our clients to move to a go or no go decision on that technology.

Process Transformation

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We believe doing detailed analysis on the as is and to be process and doing a root cause on the gap analysis from a people, process and technology perspective. In our experience businesses spend too much money by starting projects without doing proper analysis and end up spending lots of money on technology that didn’t deliver on the promises set out in their brochure. Our Services are actively focused on saving our clients’ money and delivering successful outcomes. Using our experience in global organisations in complexed matrices to small and medium enterprises we deliver success on a multitude of levels using agile methodology.

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Data Visualisation

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We truly believe that good data can tell a fantastic story on the current state of your organisation and is especially important when going on the low tech to high tech journey as it helps build a good business case for management.  As part of our services we reinvent how people experience data and build a clear path to value creation and so of this work is visualising your as is data to track productivity, revenue and return on investment. We can also data visualise processes  and what that data could like in a new optimised process.

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Operational Excellence

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Our Operational Excellence utilise data, information and process mapping to drive operations growth and building a continuous improvement strategy which builds business benefits and return on investment with a specific focus process velocity. This is our innovation hub and allows us to get creative and innovative as to how processes and operations can work for the future and how that will interlock with technology.

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Delivery Center of Excellence

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We delivery our projects on an agile sprint approach with methodologies that will allow the business to quickly adopt new process and get to that revenue recognition and we evaluate this on a people, process and technology approach. Our methodology is do things right the first time and quickly.

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Cost Savings Methodology

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When using our services we will provide cost savings analysis on all recommendations which allows our clients to track savings v. return on investment and business benefits.

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Technology Procurement Journey

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When our clients are ready we support them on their procurement journey where we identify the requirements, expected business benefits and return on investment and lead on the RFP selection management with our client.